Sunday, November 27, 2011

GROWING AREAS FOR CUSTOMER SERVICE JOBS

Customer service jobs?are the best option for people who do not wish to continue on to higher education and for individuals who really thrive in a social environment. Customer service jobs require some proficiency with computers or cash registers, patience, a pleasant disposition, and the ability to communicate effectively. For many people, customer service jobs can be a stepping stone to higher level positions after several years of experience.

?Here are several growing areas for customer service jobs where you?re likely to find ample opportunities:

Call Center Customer Care Representatives: You can make about $30,460 a year if you are proficient with computers and don?t mind a full day of talking on the phone. You?ll be responsible for handling customer complaints, billing issues, and may be involved in technological troubleshooting.

?Technical Support Representatives: You can make $26,000 to $75,000, depending on where you work and what your responsibilities are. You?ll be guiding customer through technical problems ? either remotely or out on the road doing house calls. Many people start in lower level call center positions and work their way up.

Customer Service Managers: Salaries range from $25,000 to $75,000 for these customer service jobs, depending on the industry. On the lower end of the spectrum are restaurants and retail, while Information Technology Services and food manufacturing account for some of the higher salaries. These managers oversee escalated customer disputes, train customer service reps and oversee day-to-day operations.

Source: http://www.forhirejobs.com/blog/growing-areas-for-customer-service-jobs/

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